“A company is only as good as its employees or subcontractors.”
This story came in from Mr. & Mrs. Chris Brown. Electrolux Vacuums is located at 2244 Oddie Blvd., Sparks, NV.
The Browns were an Electrolux vacuum owner for 27 years in San Rafael, California. In 2003, they retired to Reno’s Caughlin Ranch. They had “great service from Electrolux in California. Too bad the Reno, Nevada part of the Electrolux Company is inferior and doesn’t back up the Electrolux name,” said Mrs. Brown. That 27-year relationship was all gone when the Brown’s tried to get local service here. “A company is only as good as its employees or subcontractors. Mr. Larry Grundy is a jerk. He drives in such an aggressive manner that he is a danger to others. He mishandled our vacuum business, was lacking in manners, had an unprofessional attitude, and bungled his work. Mr. Grundy had no thoroughness in his service, no industry knowledge, poor customer service, poor communication skills, treated us rudely, and had an unprofessional personal appearance. All a continuing incomprehensible lack of customer service from this group of fools. These reasons are why we tell everyone we sold our Electrolux and went elsewhere with an in-wall vacuum system.” That comment was from Mr. Brown.
I also received a story from a UNR library patron, one Sherrie Rose, about her bad experience from a Ms. Grundy there. It also had to do with lack of appropriate customer service and poor attitude. I asked around and found out Larry Grundy is her father. Apple didn’t fall far from the tree there did it? Like father like daughter.
This story came in from Mr. & Mrs. Chris Brown. Electrolux Vacuums is located at 2244 Oddie Blvd., Sparks, NV.
The Browns were an Electrolux vacuum owner for 27 years in San Rafael, California. In 2003, they retired to Reno’s Caughlin Ranch. They had “great service from Electrolux in California. Too bad the Reno, Nevada part of the Electrolux Company is inferior and doesn’t back up the Electrolux name,” said Mrs. Brown. That 27-year relationship was all gone when the Brown’s tried to get local service here. “A company is only as good as its employees or subcontractors. Mr. Larry Grundy is a jerk. He drives in such an aggressive manner that he is a danger to others. He mishandled our vacuum business, was lacking in manners, had an unprofessional attitude, and bungled his work. Mr. Grundy had no thoroughness in his service, no industry knowledge, poor customer service, poor communication skills, treated us rudely, and had an unprofessional personal appearance. All a continuing incomprehensible lack of customer service from this group of fools. These reasons are why we tell everyone we sold our Electrolux and went elsewhere with an in-wall vacuum system.” That comment was from Mr. Brown.
I also received a story from a UNR library patron, one Sherrie Rose, about her bad experience from a Ms. Grundy there. It also had to do with lack of appropriate customer service and poor attitude. I asked around and found out Larry Grundy is her father. Apple didn’t fall far from the tree there did it? Like father like daughter.
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